Legal

Website publisher

Porcelain J.L Coquet (J.L Coquet & Jaune de Chrome) 

S.A.S. with capital of 400,000 euros

Avenue de Limoges 87400 Saint-Léonard-de-Noblat

RCS Paris 878 145 473

Intra-Community VAT number: FR 45 878 145 473

 

Information

Director of publication: Mr. Sébastien Cich in his capacity as Chief Executive Officer of the company.

 

Host :

Shopify Inc.

126 York St. Ottawa, on K1N 5T5, Canada.

Tel: 1-888-746-7439

 J.L Coquet customer service is at your disposal to answer your questions. You can contact them at any-time by e-mail or by phone:

Phone: + 33 (0) 5 55 56 08 28 E-mail: contact us

 

Photo credits: Etablissement Coquet

 

Website Design & Development : Mashvp

 

 Act on Information Technology, Data Files and Civil Liberties & General Data Protection Regulation (GDPR)

Personal data collection

The nominative data provided by the Customer are required for the processing of orders and drafting of invoices..

This information may be disclosed to the Etablissements Coquet (JL Coquet & Jaune de Chrome) partners responsible for performance, processing, management and payment of orders.

 The personal data collected on this Website includes the following :

 Opening of an account

When the Customer creates an account, the Customer’s surname, first name, email address, date of birth, postal address and telephone number.

 Login

When the Customer logs in to the Website, the website records, in particular, the Customer’s surname, first name, postal address and telephone number, login information and user information.

 profile

When using the services provided by the Website, Customers may create a profile, which may include an address and telephone number.  

 payment

When paying for products and services offered on the Website, this website records the Customer’s credit card information.

 Cookies

When browsing the Website, cookies are used. The Customer may disable cookies using his/her browser settings. Information collected through this medium is only used to monitor the volume, type and configuration of Website traffic, so as to develop its design or layout or for other administrative purposes, and more widely to improve the commercial offer and its performance.

 Use of personal data

The personal data collected from Customers are collected to provide services on the Website, as well as to improve these services and maintain a secure environment. More precisely, the uses are as follows:

  • access and use of the Website by the Customer
  • receipt and performance of Customer orders;
  • operational management and optimisation of the Website
  • organisation of the terms and conditions of use of payment services
  • verification, identification and authentication of data sent by the Customer
  • provision of Customer support (telephone or email)
  • personalisation of services in line with the Customer’s browsing history
  • fraud prevention and detection, malware (malicious software) and management of security incidents
  • management of any disputes with Customers
  • sending of commercial and publicity information in line with Customer preferences
  • If the Customer does not wish to receive news or requests (by email) he/she can indicate his/her preferences in the customer account. Should he/she no longer wish to receive such news or requests, he/she may notify us of this decision by changing the settings in his/her customer account (untick the corresponding box) or by writing to the e-commerce team at contact us

 Sharing personal data with a third party

Personal data may be shared with third party companies, in the following instances:

  • when the Customer uses payment services, to provide these services, the Website is in contact with third-party banking and financial companies with whom it has concluded agreements
  • when the Customer authorises a third-party website to access his/her data
  • when the Website resorts to service providers to offer Customer support, publicity and payment services, these service providers have limited access to Customer data for the performance of these services as well as a contractual obligation to use such personal data in compliance with provisions in applicable regulations on personal data protection
  • where required by law, the Website may transfer data for the purposes of following up on claims made against the Website and complying with administrative and legal procedures
  • if Etablissements Coquet (JL Coquet & Jaune de Chrome) takes part in a restructuring operation concerning its group (merger, partial transfer of assets) it may be led to sell or share its assets in whole or in part, including personal data. In this case, Customers will be immediately notified, before any personal data is transferred to a third party.

 Security and confidentiality

Etablissements Coquet (JL Coquet & Jaune de Chrome) shall make every effort to implement organisational, technical, software and physical measures relating to digital security to protect personal data against alterations, damage and unauthorised access. However, Etablissements Coquet (JL Coquet & Jaune de Chrome) are only bound by a best efforts obligation.

 Enforcement of Customers’ rights

Pursuant to regulations applicable to personal data, Customers have the following rights:

  • to the updating or erasure of their personal data by logging in to their account and changing their account settings
  • to deletion of account, Contact us

Moreover, and pursuant to Act no. 78-17 of 6 January 1978 amended by the European Data Protection Regulation having entered into force on 25 May 2018, Customers have a right to access (to be notified of their personal information), rectification, portability, and erasure of their personal data as well as to restriction of processing. They may also object to the processing of their personal data for legitimate reasons.

Subject to presentation of a valid identity document, the Customer may exercise his/her rights by contacting usfor the attention of the data protection team.

 

Data retention

Personal data is stored for as long as required for the performance of sales and the management of commercial relations, unless:

  • A longer data retention period is granted or imposed by legal or regulatory provisions
  • A longer shelf life is permitted or imposed by a legal or regulatory provision.

 

Amendments to this clause

Etablissements Coquet (JL Coquet & Jaune de Chrome) reserves the right to make any amendments to this clause on personal data protection, at any time. If any amendments are made to this data protection clause, Etablissements Coquet (JL Coquet & Jaune de Chrome) undertakes to publish the new version on its website. If the Customer does not agree with the terms of the new data protection clause, he/she may delete his/her account.

 

Intellectual property

Etablissements Coquet (JL Coquet & Jaune de Chrome) is the owner of the domain name. www.jlcoquet.comThe Website is an intellectual work protected by intellectual property laws. The Website as a whole, as well as all products sold thereon, and each of its elements (such as films, photographs, logos, brands, drawings or templates, texts, tree structures, software, animations, illustrations, diagrams) are the exclusive property of Etablissements Coquet (JL Coquet & Jaune de Chrome) who alone is authorised to exploit the pertaining intellectual property rights.

The use of the Website in whole or in part, notably by download, reproduction, transfer, representation or distribution for other purposes than your own personal and private use, whether for commercial purposes or otherwise, is strictly prohibited. Breach of these provisions exposes you to sanctions provided for by law.

When you use the "Share" feature offered on the Website to share knowledge of an Etablissements Coquet (JL Coquet & Jaune de Chrome) product, you acknowledge and accept that the content shared must only be used for purely personal use, excluding any commercial use on websites, pages and/or any other digital commercial medium.

Hypertext links to the Website may only be created with the prior written consent of Etablissements Coquet (JL Coquet & Jaune de Chrome), which may be revoked at any time.

Websites with a hypertext link to the Website are not all under the control of Etablissements Coquet (JL Coquet & Jaune de Chrome) and the latter refuses any and all liability (notably editorial) concerning access to and content on these sites. Etablissements Coquet (JL Coquet & Jaune de Chrome) is free to amend the Website’s content at any time, without notice.